IT Manager

  • Full Time
  • Los Angeles
  • Applications have closed

Chapeau Studios is seeking an IT Manager experienced in Film/TV for full-time work in Los Angeles, CA. This role requires some days each week working on-site in our Westside, LA post production facility.

The IT Manager is responsible for maintaining and optimizing the current infrastructure, as well as architecting and implementing new technologies. You’ll be working in a fast-paced environment that supports content production teams in VFX, Design, Animation, Editorial, CG, and Production pipelines, both remotely and in our studio.

Create and manage user access to our production pipeline and technical infrastructure.
Monitor network and systems, verifying the integrity and availability of all hardware, server resources, systems and key processes.
Support workstation management, imaging, and configuration.
Desktop Support Trouble-ticket management.
Ensure complete and timely documentation of systems and procedures.
Support configuration and usage of all production hardware, software and toolsets.
Design, build, and maintain asset management systems, production file servers, and render farms.
Maintain license servers.
Ensure security policies are in compliance with industry standards and client needs.
Manage hardware, software, and toolset lifecycles (procurement, tracking, installation, maintenance, upgrading, decommissioning).
Manage and schedule IT personnel, including supporting the interests and growth of any IT staff.
Responsibly manage IT financial footprint.
Strong interpersonal and communication skills
CentOS / Windows 10 / MacOS Desktop Troubleshooting
Windows Server Active Directory Experience
Strong working knowledge of Linux, (CentOS 7, 8, and Ubuntu) including command line
Knowledge of Google Workspace
Post Production pipeline definition experience
Knowledge of security principles, best practices, and tools
Expertise with physical and Cloud networking, servers, storage and render engines
Experience Troubleshooting Autodesk Flame/Flare/Flame Assist on CentOS
Strong QA/QC background
VFX and/or Post-Production industry experience in Media and Entertainment

Broadcast engineering experience
Python / Shell scripting / Google AppScript / AppleScript / Filemaker experience
Experience troubleshooting creative programs such as Adobe CC, C4D, Maya, Autodesk Flame, Houdini, and Nuke
Experience designing and implementing CG and 2D rendering pipelines
Unreal Engine and Perforce experience
C++ knowledge and capabilities
GitHub experience
Website front and back end coding and maintenance experience
Product Management experience
Full-time work during normal working hours
Flexibility for adding additional hours depending on project needs
This is a hybrid on-site and remote position

Ability to present complex ideas in a user-friendly language
Comfortable presenting to clients
Highly self-motivated and self-directed
Team player
Comfortable with task delegation and team management
Keen attention to detail
Ability to follow documented methods and procedures
Ability to prioritize and execute tasks in a high-pressure environment
Ability to lift 25 pounds