Job Offer

Post Production Assistant (Technical and Customer Service)

COW Jobsby on Mar 5, 2019
Location
Burbank, United States
Employer Privacy
Please do not call, visit or contact employer directly.
Job Category
Post Production : Post Production
Job Type
Part Time
Career Level
Entry Level
Pay / Salary
Hourly : $15.00 - $16.00
Experience Required
1+ Years
Education Required
High School Diploma
Job Description
Get ready to drink with a fire hose on this post production opportunity...

We are seeking a Post Production assistant to service Post Production clients both with technical hands-on services... and also basic customer service, phone/email price quoting and first level technical support, workflow questions, etc.

We provide a variety of technical and support services to filmmakers of all types, but mostly independents prepping for distribution or producer/directors that are prepping for festivals and screening of completed short and feature films.

This can be a near entry level or limited experience opportunity, for a candidate who has the right aptitude, personality and drive. 30 hours a week to start. More opportunity for more hours and wages as time goes on.

Success in this position depends on employees, aptitude for numerous technical details, bolstering their knowledge of video and audio files, formats, industry standards, sleuthing out issues with client materials and issues that come up with software and other matters while completing jobs. Also, the ability to handle tasks with many moving parts, staying focused on the details, dealing with frequent changes as the work is being completed, unexpected problems, sudden changes in priority and so on.

Training and ongoing support will be provided. Actual knowledge of our specific workflows is a plus, but not required to be awarded the job.

Success also depends on employees ability to communicate and connect with customers in a friendly, professional, confident way. Ability to talk to customers on the phone and via email in a competent, focused manner, to be able to retain many details about the work we do, pricing, gotchas, etc.

Basic entry level experience on such systems is helpful but not mandatory: Resolve, Final Cut, Pro Tools. We also occasionally use tape formats such as HDCAM SR and Digibeta. Any experience with these formats or editing systems is a plus.

Job Type: Part-time

Salary: $15.00 to $16.00 /hour
Job is On Location
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