Job Offer

Desktop & Hardware Support

Heather Zolisby on Feb 2, 2018
Location
Los Angeles, United States
Employer Privacy
Please do not call, visit or contact employer directly.
Job Category
VFX
Job Type
Full Time
Career Level
Experienced
Pay / Salary
Hourly
Job Description
HOW TO APPLY: http://scanlinevfx.applyfirst.ca/

TITLE
DESKTOP & HARDWARE SUPPORT

JOB SUMMARY
Desktop & Hardware Support reports to the Head of IT for our Vancouver and Los Angeles studio locations. This role involves providing day to day technical support in our Los Angeles studio and our remote datacenter in Los Angeles. Responsibilities include desktop support tasks, as well as working with our remote Vancouver team to diagnose hardware problems. As Junior Systems Administrator, expect to work with all studio levels/departments in a fast paced environment.

RESPONSIBILITIES
Provide IT support to the LA and Vancouver studiosInstall new hardware and maintain existing workstations and serversCollaborate with local and remote team members to escalate and resolve problemsCollaborate with IT and pipeline team to resolve cross-department technical problems

SOFTWARE SKILLS
1+ years Linux/Windows/Mac desktop or server experience
Experience building and repairing computer hardware
Experience with basic network configuration and troubleshooting
Experience with scripting languages (e.g. Python, bash, Powershell) (preferred)

ADDITIONAL SKILLS
Excellent verbal and written communication skills
Excellent organizational and time management skills
Strong attention to detail
Resourceful and proactive in gathering information, making a decision and taking action
Able to manage own workload
Ability to work collaboratively in a team environment including remote members of the team


HOW TO APPLY: http://scanlinevfx.applyfirst.ca/
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