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VFX IT Department Manager

Heather Zolisby on Sep 9, 2017
Vancouver, Canada
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Job Description

Celebrating over 25 years in the industry, Scanline VFX specializes in creating complex visual effects for high end, block buster feature films with studios worldwide: Vancouver, Los Angeles, Munich, and Stuttgart. Founded in Germany, the company expanded to Los Angeles in 2007 and opened the largest studio in beautiful Vancouver, British Columbia in 2011. In 2015 it won the Emmy for Outstanding Visual Effects for their work on Game of Thrones. Scanline VFX has received multiple Academy Award Nominations for Best Achievement in Visual Effects: 2014 for Iron Man 3 and in 2010 for its work on director Clint Eastwoods Hereafter. We are also well known for our proprietary, in-house fluid effects software Flowline, for which it received a 2008 Scientific and Technical Achievement Academy Award.

IT Department Manager

Scanline VFX is looking for an IT Department Manager to join our team. An ideal candidate should have an interest, and background in Business Management, and/or Computer Science. As IT Manager you will work alongside the IT Leadership team to manage the day to day operations of the Scanline VFX’s IT departments in Vancouver and LA.

Assist with the design, implementation and enforcement of studio policies and procedures.
Assist Head of Engineering with high level strategic planning.
Generate department performance and progress reports for IT and Executive Management.
Project Management (establish milestones/timelines, gather project updates and report on progress.)
Monitor, track and provide feedback on team performance.
Prioritize, assign, and follow-up on requests submitted via the issue tracking system.
Monitor inventory levels and order hardware/software as needed.
Establish and maintain relationships with service providers and vendors.
Create purchase orders, track purchases and reconcile credit card statements.
Schedule and drive weekly IT meetings; Take notes and follow up on action items.
Schedule weekday, weekend and on-call shifts.

Degree or Diploma in Computer Science, Network Administration or Business Administration (preferred)
4-5 years’ experience in an information technology/help desk environment.
2-3 years’ experience managing a team of 10 or greater.
Understanding of basic computer components.
Familiarity with Window’s and Linux operating systems
Excellent communication and customer service skills; understand end-user needs and convey them in technical language to other IT professionals.
Experience working with ticketing systems (preferred)
Able to work independently with minimal supervision; strong trouble shooting/problem solving ability
Familiarity with VFX workflow and software (preferred)

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